Terms and Condition

CANCELLATION POLICY

Please give us at least 24h for reschedule or cancel your appointment, otherwise there will be a 50% Charge Appointments.

I will send confirmation texts or emails for all of our appointments.
If you do not receive these between 24 hours of booking your appointment and 48 hours prior to your appointment then please contact us ASAP via email as your appointment is not confirmed.
This can be due to incorrect contact information, a problem with my booking system or a miscommunication that can be resolved easily if i am informed.

It takes 2 hours include first counseling.
For your eyelash extension appointment, Please make sure you do Not put on any eye make up such as mascara, eyeliner, eyelash curler, eye shadow.
For eyelash tint, if you had it done more than one month ago, it maybe acceptable.
If you have a make up on, please allow yourself extra 10 minutes to remove all make up.
Please note that you will not be able to wash your face for 3 hours after the treatment.
It means No take a shower for 3 hours.
No swimming pool and steam saunas for 24 hours Basically No water around your face. It’s very important to keep your eyelashes as clean and dry as possible.
Being unable to arrive early with make up on, I will have to deduct make up removal time from treatment time.
Arriving late will result having less time for your treatment and we cannot guarantee being able to give you the full service.